Introduction

At AMBARELLA BRANDS PRIVATE LIMITED, we strive to ensure that our customers are satisfied with their purchases. This Refund & Cancellation Policy outlines the circumstances under which we will provide refunds and cancellations for our products and services.

Refund Policy

We offer a refund policy to ensure our customers can shop with confidence. If you are not entirely satisfied with your purchase, you may be eligible for a refund based on the following conditions:

• Eligibility for Refund: To be eligible for a refund, you must return the product within 30 days of purchase. The product must be unused, in the same condition that you received it, and in its original packaging.
• Proof of Purchase: A valid receipt or proof of purchase is required to process a refund.
• Non-Refundable Items: Certain items are non-refundable, including gift cards, downloadable software products, and perishable goods.
• Partial Refunds: In some cases, only partial refunds are granted, such as items with obvious signs of use, items not in their original condition, or items damaged or missing parts for reasons not due to our error.

Cancellation Policy

We understand that circumstances may change, and you may need to cancel your order. Our cancellation policy is as follows:

• Order Cancellation: You can cancel your order within 24 hours of placing it. To cancel your order, please contact our customer support team at info@ambarellabrands.com.
• Cancellation After Dispatch: If your order has already been dispatched, we cannot cancel it. However, you may return the item for a refund as per our refund policy.
• Service Cancellations: For services, cancellations must be made at least 48 hours before the scheduled service time. Failure to do so may result in a cancellation fee.

Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@ambarellabrands.com.

Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us:

• Email: info@ambarellabrands.com
• Phone: +123-456-7890
• Address: 1234 Ambarella Street, Business City, BC 56789